Terms of Service

Welcome to Knits 'N Purls. By accessing or using our website at knitsnpurls.com and placing orders through our online shop, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. About Us

Knits 'N Purls is a retail yarn and fiber arts shop located in Gaithersburg, Maryland. We sell yarn, tools, accessories, and related products both in-store and through our website. Questions about these terms can be directed to knitsnpurlsshop@gmail.com.

2. Placing an Order

By placing an order on our website, you represent that you are at least 18 years of age and that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear fraudulent or in error.

Order confirmation emails are sent automatically and do not constitute final acceptance of your order. Acceptance occurs when your payment is processed and your order is fulfilled.

3. Pricing and Payment

All prices are listed in US Dollars and are subject to change without notice. We strive to display accurate pricing at all times. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

Payments are processed securely through Clover, a PCI-DSS compliant payment processor. We do not store your credit card information on our servers.

4. Shipping

We ship to addresses within the United States. Shipping rates and estimated delivery times are displayed at checkout. Once an order is shipped, we are not responsible for carrier delays or lost packages, though we will assist you in resolving any issues.

5. Returns and Refunds

Please see our Return Policy for full details on returns, exchanges, and refunds.

6. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Knits 'N Purls or its content suppliers and is protected by applicable copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Disclaimer of Warranties

Our website and its content are provided "as is" without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, Knits 'N Purls shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability for any claim shall not exceed the amount you paid for the order giving rise to the claim.

9. Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Montgomery County, Maryland.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:
816 Muddy Branch Road, Gaithersburg, MD 20878
knitsnpurlsshop@gmail.com
(240) 477-4238